Appointments

To schedule an appointment please contact us directly by calling 602.730.2460, fill out our SCHEDULE APPOINTMENT online, or request an appointment date and treatment time at info@NurseJenell.com At the time of appointment scheduling, clients will be asked to provide a credit card for a $200 deposit to secure the appointment.

As a courtesy all scheduled appointments will be confirmed by our staff via telephone or email 24-48 hours prior to your appointment.

Payment in full for all treatments is required at the time of service and is non-refundable. You may request a price quote before your treatment.

Mobile Consultation Fee

Nurse Jenell Mobile MedSpa reserves the right to charge $200 for a private or group mobile consultation for any procedure. This amount is available toward credit for any service if used within 2 months of the consultation. The mobile consultation fee is non-refundable once you have met with one of our Medical Providers.

Cancellation Policy

At Nurse Jenell, we are eager to meet your scheduling needs. In doing so, we have a 48-hr cancellation policy. All appointments require a $200 deposit credit card authorization upon booking. Clients whom cannot keep their scheduled appointment can reschedule or will be refunded the deposit of $200 provided at least a 48-hour notice is given. Notices to reschedule an In-Home or Office Treatment 24 to 48 hours in advance will result in a partial refund of $100 from the deposit fee. Prior to rescheduling the next treatment an additional $100 deposit will need to be secured, totaling the $200 reservation deposit.

Due to the nature of our convenient mobile medical services, any appointments cancelled with less than a 24 hour notice will forfeit the full deposit fee of $200.

Scheduling Appointment Hours and Hours of Operation

SCHEDULING APPOINTMENT HOURS

Monday – Friday 8:00am-5:00pm

HOURS OF OPERATION

By Appointment Only

Medical Spa services are available by appointment only. We would encourage you to schedule two weeks in advance if possible to reserve the most convenient time for your schedule. We will always do our best to accommodate any last minute requests. Scheduling appointment hours are Monday through Friday 8:00am-5:00pm.

First Appointment

As a mobile Medical Spa, we require new clients to fill out a Medical History Form, appropriate Consent Forms and Pre and Post Care Instructions. Please ensure you have printed and filled out all the appropriate Consent Forms in their entirety, prior to our Medical Provider’s arrival. Every client receiving a consultation and/or any treatment will need to fill out all forms pertaining to the specific treatment needs. These will need to be completed and reviewed with you prior to any treatment services being performed. Please read and fill out the Pre-Treatment Instructions prior to your first appointment as well.

Confidentiality

All clients of Nurse Jenell Mobile MedSpa may be assured of complete confidentiality regarding all aspects of their treatments and services.

General Policies

All prices, services and policies are subject to change without notice. Scheduling an appointment is your acceptance of all of our policies including our cancellation/reschedule policy. We will NOT share your email address or any other information with any 3rd parties.

Special Conditions

Your comfort and well-being are very important to us. Please notify us if you are pregnant or trying to get pregnant. We will need to reschedule your appointment. Also, if you have had herpes zoster or herpes simplex outbreaks, a filler injection could trigger a flare-up. If you have several herpes outbreaks a year, we recommend you take an antiviral medicine before having a filler injection. Please notify us if you have these conditions to have us call in a prescription for you prior to treatment. Please see our Pre & Post Care Instructions for more information.

Age Requirement

All clients must be 18 years of age or older to receive any of the treatments that we currently offer.

Prices Subject to Change

We are constantly expanding our services to bring you the latest and greatest in the world of anti-aging products and treatments. Although we make every effort to keep our website updated, please note that prices and services are subject to change at any time. We love having you as a client, but we do reserve the right to refuse service at any time, to anyone, for any reason.

Clients Right to Know

We strive to exceed our client’s individual needs. We believe that advising our clients of the treatments best suited for them is as essential as the services we perform. Therefore, our client’s right to know policy advises each client on the products and treatments best suited for the client to maximize the benefits of their service.

Client & Business Contacts Referral Programs

For every 10 clients you refer to us who receive $200 worth of treatment, you will receive $200 in Loyalty Rewards to be used toward any treatment with no expiration date! Each referral must let us know prior to their first appointment that you referred them. *Not applicable to Host/Organizer of Facial Rejuvenation Parties*

Gratuity

Gratuity is accepted for Medical Spa Services; however, it is not required. It is customary to give a 15% to 20% gratuity to the treatment provider if you are satisfied with the service received.

Refund Policy

All sales are final. There are no refunds on services rendered.

 

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